Privacy Policy

Gardio Trading and Services W.L.L., trading as Gardio Business Solutions and Gardio Tech ("Gardio", "we", "us"), respects your privacy. This policy explains what personal information we collect through this website and when you contact us, how we use it, and the choices you have. We handle personal data in line with the laws of the State of Qatar, including Law No. (13) of 2016 on the Protection of Personal Data Privacy.

Who We Are

Gardio Trading and Services W.L.L. is a company registered in Qatar (Commercial Registration No. 251397), based in Doha. We are responsible for the personal information described in this policy. You can reach us at hello@gardio.qa or on +974 6629 4400.

Information We Collect

• Enquiry details you give us: when you use our contact form, email us, call us or message us on WhatsApp: your name, email address, company, phone number, the topic you select and the content of your message.
• Basic technical data: like most websites, our hosting provider automatically records standard server logs (such as IP address, browser type, pages requested and the date and time of the request) to keep the site secure and working.

We do not use analytics, advertising or tracking cookies on this site, and our fonts and images are served from our own site rather than third-party services. Please do not send us sensitive personal information (for example, health data or identity document numbers) through the contact form.

How We Use It

• To respond to your enquiry and discuss how we might work together
• To prepare proposals and, if you become a client, to manage our engagement with you
• To keep records of our business communications
• To keep the website secure and to meet our legal and regulatory obligations

We will not use your details to send you marketing messages unless you have asked us to or agreed to receive them. You can opt out at any time.

Who We Share It With

We do not sell your personal information. We share it only where needed to run our business or where required by law, including with:

• Our contact form service: enquiries sent through the form on our Contact page are delivered to us by FormSubmit (formsubmit.co), a third-party form-processing service.
• Our email, hosting and IT providers: who store and process data on our behalf.
• WhatsApp: if you choose to message us on WhatsApp, your messages are also subject to WhatsApp's own terms and privacy policy.
• Professional advisers and authorities: where necessary, for example our auditors or legal advisers, or government authorities where the law requires it.

Some of these providers may store or process data outside Qatar. Where that happens, we take reasonable steps to make sure your information remains protected.

How Long We Keep It

We keep enquiry information for as long as needed to respond and follow up, normally no longer than 24 months after our last contact if you do not become a client. Client records are kept for as long as required for the engagement and to meet our legal, accounting and tax obligations.

How We Protect It

We use reasonable technical and organisational measures to protect personal information, and access is limited to those who need it to respond to you or deliver our services. No method of transmission over the internet is completely secure, but we work to protect your information and review our practices regularly.

Your Rights

Subject to applicable law, you may ask us to:

• confirm whether we hold personal information about you and give you access to it;
• correct information that is inaccurate or incomplete;
• delete your information, or stop or restrict how we use it;
• withdraw any consent you have given.

To make a request, email hello@gardio.qa. We may need to verify your identity before responding.

Changes to This Policy

We may update this policy from time to time. The date at the top of this page shows the most recent revision.

Contact Us

Gardio Trading and Services W.L.L.
Doha, State of Qatar
Email: hello@gardio.qa
Phone / WhatsApp: +974 6629 4400